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Van Hool T2145 Recall 21V799: Wheelchair Lift Outer Barrier May Fail, Risking Rider Injury

NHTSA campaign 21V799, reported October 14, 2021, 422 vehicles potentially affected.

What this recall means for you

The outer barrier of the wheelchair lift may not withstand enough force when fully deployed. If a wheelchair or mobility device pushes into the barrier, it could fail, increasing the risk of injury to the person using the lift.

The lift does not meet federal safety requirements for platform lift systems. The manufacturer will reinforce the outer barrier with additional supports at no cost to owners. Owner notification letters were mailed on November 30, 2021.

If you own an affected vehicle, contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977, quoting recall number P1528-SB2067, and check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V799Van Hool N.V.
Component
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Problem
Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Van Hool C2045200020012002200320042005200620072008200920102011201220132014
Van Hool CX452016
Van Hool T21451998199920002001200220032004200520062007200820092010201120122013