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Mercedes-Benz S 580 Recall 21V789: Passenger Front Air Bag May Be Switched Off in a Crash

NHTSA campaign 21V789, reported October 11, 2021, 1,311 vehicles potentially affected.

What this recall means for you

Some vehicles have air bag control unit software that can deactivate the occupant recognition system, which in turn can switch off the front passenger air bag. The affected vehicles are certain 2021 models of this luxury sedan line.

A deactivated front passenger air bag means the air bag will not deploy in a crash, which increases the risk of injury to the front passenger.

The repair is free. Dealers will update the air bag control unit software at no charge. Owners who received a notification letter mailed December 1, 2021 should contact the dealer or the manufacturer at 1-800-367-6372, referencing recall number 2021100010. You can also check your vehicle identification number (VIN) for open recalls on the NHTSA website.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V789Mercedes-Benz USA, LLC
Component
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
Risk
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz S 5002021
Mercedes-Benz S 5802021