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Starcraft Bus Transit Bus Recall 21V787: Rear Emergency Exit Labels May Give Wrong Instructions

NHTSA campaign 21V787, reported October 8, 2021, 7,593 vehicles potentially affected.

What this recall means for you

Certain Starcraft transit buses from model years 2012 through 2016 have rear emergency exit window labels that are in the wrong location and show instructions for only one release mechanism instead of two. This means the vehicle does not meet federal bus emergency exit requirements.

In an emergency, incorrect label instructions could prevent or delay passengers from using the rear emergency exit, which raises the risk of injury.

Authorized dealers will install new labels on the rear emergency exit windows at no charge. Owners who received a notification letter mailed August 22, 2022 can contact Forest River Customer Service at 1-800-348-7440 (recall number 05-0169). You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V787Forest River, Inc.
Component
EQUIPMENT:OTHER:LABELS
Problem
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Starcraft transit buses. The rear emergency exit window labels are not in the correct location and only provide instructions for one release mechanism, instead of two release mechanisms. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Dealers will install new labels on the rear emergency exit windows, free of charge. Owner notification letters were mailed August 22, 2022. Owners may contact Forest River Customer Service at 1-800-348-7440. Forest River's number for this recall is 05-0169.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Starcraft Bus Transit Bus20122013201420152016