CarRecallWatch- Component
- ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; HYBRID PROPULSION SYSTEM
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain hybrid vehicles may have software in the Hybrid Powertrain Control Module that can shut down the hybrid system and engine under certain conditions. When this happens, the vehicle can lose drive power.
Losing drive power raises the risk of a crash. If your vehicle is affected, have it checked as soon as possible. Authorized dealers will reprogram the Hybrid Powertrain Control Module software free of charge. Owner notification letters were mailed March 31, 2022. You can also contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Do not wait for a letter to arrive. Check your vehicle identification number (VIN) for open recalls on the NHTSA website to confirm whether your vehicle is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Infiniti QX60 Hybrid | 2014201520162017 |
|---|---|
| Nissan Murano Hybrid | 20152016 |
| Nissan Pathfinder Hybrid | 20142015 |