- Component
- ELECTRICAL SYSTEM
- Problem
- Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
- Risk
- MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
- Remedy
- MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The Main Distribution Panel in the battery compartment of these motorcoaches contains a circuit board that may fail. A failure can cause a fire or an unexpected vehicle shutdown, which raises the risk of a crash.
If you own an affected motorcoach, contact an authorized Motor Coach Industries Service Center. They will remove the Main Distribution Panel and install a new main disconnect and circuit breaker panel at no cost to you. Owner notification letters were mailed November 12, 2021. You can also contact MCI customer service at 1-800-241-2947 and reference recall number R21-010. Check your vehicle identification number for any open recalls.
Check whether this recall is open on your vehicle