CarRecallWatch- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- Problem
- Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
- Risk
- In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
- Remedy
- Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email RiconÂs Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website  www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The outer barrier of the wheelchair lift on these motorcoaches may not withstand enough force when fully deployed. If a wheelchair or mobility device pushes into the barrier, it could fail, increasing the risk of injury to the person using the lift. The vehicles also do not meet federal safety standards for platform lift systems and installations.
The remedy is free. Ricon will reinforce the outer barrier with additional supports at no cost to owners. Owner notification letters were mailed on October 18, 2021. To schedule the repair, contact Ricon Customer Service at (800) 322-2884, email Ricon's Recall Coordinator at [email protected], or find the nearest Ricon servicing dealer at www.riconcorp.com. You may also call MCI customer service at 1-800-241-2947 (recall number R21-024).
If you own one of these vehicles, check your vehicle identification number (VIN) for open recalls and have the repair completed at an authorized dealer.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| MCI E4500 | 20052006200720082009 |
|---|---|
| MCI J4500 | 20052006200720082009201020112012 |