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Ford Explorer Recall 21V735: Rearview camera may fail to display image, raising crash risk

NHTSA campaign 21V735, reported September 22, 2021, 228,297 vehicles potentially affected.

What this recall means for you

Certain 2020-2021 Ford Explorer and Lincoln Aviator and Corsair vehicles equipped with 360-degree cameras may have a rearview camera whose video output fails, so the camera image does not appear on the display. Without that image, the driver has a reduced view behind the vehicle, which increases the risk of a crash.

The remedy is a free software update to the Image Processing Module (IPMB), which dealers will perform at no charge. Owner notification letters were mailed November 16, 2021. If you own an affected vehicle, contact Ford customer service at 1-866-436-7332 or visit an authorized dealer to schedule the repair.

You can also check your VIN for open recalls on the NHTSA website or through Ford's owner resources. Until the repair is done, be extra careful when backing up and check over your shoulder and around the vehicle before moving in reverse.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V735Ford Motor Company
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION:SOFTWARE
Problem
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ford Explorer20202021
Lincoln Aviator20202021
Lincoln Corsair20202021