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RAM Promaster City Recall 21V728: Turn signals may fail to warn drivers of bulb outage

NHTSA campaign 21V728, reported September 21, 2021, 23,853 vehicles potentially affected.

What this recall means for you

If one or both turn signal lights fail, the flashing rate may not change to alert the driver that a light has burned out. The driver may not realize the turn signals are not showing other drivers which way they plan to turn or change lanes, which can increase the risk of a crash.

A dealer will update the Body Controller Module (BCM) software at no cost to the owner. Owner notification letters were mailed October 28, 2021. To check whether your vehicle is affected, look up your VIN for open recalls, or contact FCA US LLC customer service at 1-800-853-1403 (recall number Y71).

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V728Chrysler (FCA US, LLC)
Component
EXTERIOR LIGHTING:TURN SIGNAL
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

RAM Promaster City201920202021