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Volvo Bus 9700 Recall 21V717: Headlights May Be Too Bright or Too Dim, Raising Crash Risk

NHTSA campaign 21V717, reported September 15, 2021, 860 vehicles potentially affected.

What this recall means for you

Certain Volvo 9700 buses from model years 2008 through 2015 may have headlights that do not produce the correct amount of light. The headlights can be either too bright or too dim, which means they do not meet the federal lighting standard (FMVSS 108). Headlights that are too bright or too dim can reduce your ability to see the road and be seen by others, which increases the risk of a crash.

Volvo Bus will fix the problem for free. Authorized dealers will replace the headlight assembly or the bulbs at no charge. Owner notification letters were mailed September 1, 2023. If you have questions, you can contact Volvo Bus customer service at 1-866-870-2046, and you can check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V717Volvo Bus Corporation
Component
EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING:HEADLIGHTS:BULBS
Problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Volvo Bus 970020082009201020112012201320142015201620172018201920202021