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Ford Mustang Mach E Recall 21V712: Panoramic Roof Panel Can Detach While Driving

NHTSA campaign 21V712, reported September 14, 2021, 13,544 vehicles potentially affected.

What this recall means for you

The glass panel of the panoramic roof may not have been properly bonded to the vehicle. Because of this, the panel could separate from the vehicle while it is being driven.

A roof panel that comes loose can become a road hazard for other drivers and can increase the risk of a crash or injury. If you have a 2021 Mustang Mach-E with a panoramic roof, check your VIN for open recalls and contact an authorized Ford dealer as soon as possible. Ford's customer service line is 1-866-436-7332.

The remedy is free of charge: an authorized dealer will apply additional urethane adhesive to the panel. Owner notification letters for this recall were mailed on October 29, 2021.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V712Ford Motor Company
Component
VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
Problem
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Risk
A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
Remedy
Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ford Mustang Mach E2021