- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
- Risk
- A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
- Remedy
- Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The instrument cluster in certain Newmar motorhomes may intermittently go blank while the vehicle is in motion. A blank display can hide critical information such as vehicle speed and warning lights, which can increase the risk of a crash.
Authorized Newmar dealers will update the control module software and reroute and secure the ductwork, at no charge to you. Owner notification letters were mailed on November 8, 2021. If you have questions, you can contact Newmar customer service at 1-800-731-8300. You can also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Newmar Dutch Star | 201920202021 |
|---|---|
| Newmar Essex | 201920202021 |
| Newmar King Aire | 201920202021 |
| Newmar London Aire | 201920202021 |
| Newmar Mountain Aire | 201920202021 |
| Newmar New Aire | 2021 |
| Newmar Ventana | 20202021 |