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Ferrara Igniter Recall 21V640: Display May Lock Up, Delaying Emergency Lighting Control

NHTSA campaign 21V640, reported August 15, 2021, 1 vehicles potentially affected.

What this recall means for you

This recall covers a 2020 Igniter emergency vehicle equipped with a Weldon V-Mux Vista IV LCD display, which controls emergency lighting and HVAC functions. Low voltage spikes, which can result from varying electrical installations, may cause the display to lock up or stop working altogether.

If the display becomes non-functional, operators may be unable to control emergency lighting and other functions when they need them most. This can delay emergency response efforts and increase the risk of injury.

The remedy is free. Ferrara will replace the display at no charge. Owners can contact Ferrara's customer service at 1-225-567-7100, and should check their VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V640Ferrara Fire Apparatus, Inc.
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling one 2020 Igniter emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, and cause the LCD to lock up or become nonfunctional, due to varying electrical installations.
Risk
A locked up or non-functional LCD can delay emergency efforts, which can increase the risk of injury.
Remedy
Ferrara will replace the display, free of charge. Owners may contact Ferrara's customer service at 1-225-567-7100.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ferrara Igniter2020