CarRecallWatch- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error can shut off the audio/video control unit screen, so the rear-view camera image does not display. Without that image, the driver's view behind the vehicle is reduced, which increases the risk of a crash, especially when backing up.
Authorized Infiniti dealers will update the control unit software at no cost to you. Owner notification letters were mailed September 14, 2021. If you have questions, you can contact Nissan customer service at 1-800-867-7669.
You can check whether your vehicle has any open recalls by entering your VIN on the NHTSA recall lookup site or through Infiniti. If this recall applies to your vehicle, schedule the free software update with a dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Infiniti Q50 | 2021 |
|---|---|
| Infiniti Q60 | 2021 |
| Infiniti QX80 | 2021 |