CarRecallWatch- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- Problem
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
- Risk
- In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
- Remedy
- Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The outer barrier of the wheelchair lift may not withstand enough force when fully deployed. If a mobility device pushes into the barrier, it could fail, increasing the risk of injury to the person using the lift. The vehicles also do not fully meet federal lift safety standards, FMVSS 403 and 404.
The manufacturer will reinforce the outer barrier with additional supports at no cost to the owner. Owners can contact Volvo Bus customer service at 1-866-870-2046 for more information. Check your vehicle identification number (VIN) for open recalls and schedule the free repair at an authorized dealer.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volvo Bus 9700 | 2009201020112012201320142015201620172018201920202021 |
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