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Utilimaster Walk-IN Van Recall 21V551: Loose Steering Tie Rod Clamps Could Cause Steering Loss

NHTSA campaign 21V551, reported July 21, 2021, 76 vehicles potentially affected.

What this recall means for you

Certain 2021-2022 Utilimaster Walk-In vans may have tie rod clamps that are loose. Loose clamps can allow the tie rod ends to loosen, break, or detach from the steering system.

If a tie rod end breaks or detaches, the driver can lose steering control, which increases the risk of a crash. Owners should take this recall seriously and arrange the repair promptly.

The repair is free. Daimler Trucks North America (DTNA) service facilities will replace the tie rod clamp bolts and nuts at no charge. Owner letters were mailed on December 23, 2021, on behalf of The Shyft Group. You can also contact Shyft Group customer service at 1-800-582-3454, and check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V551Shyft Group
Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Problem
Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy
Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Utilimaster Walk-IN Van20212022