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Altec AA-Class Recall 21V548: Boom Platform May Level Uncontrollably, Risking Injury or Death

NHTSA campaign 21V548, reported July 21, 2021, 1,284 vehicles potentially affected.

What this recall means for you

On certain 2020 Altec AA-Class and AN-Class aerial devices, the weld joining the leveling sprocket to its hub assembly may fail. When this happens, the platform can level in an uncontrolled way, which increases the risk of serious injury or death for workers on the platform and others nearby.

Altec Industries will inspect the leveling sprocket assembly. If the sprocket is damaged, Altec will replace it. If no damage is found, Altec will install a secondary retention kit that limits rotation of the platform. Both the inspection and the repair are free of charge. Owners who received the recall notice mailed on September 15, 2021 can contact Altec customer service at 1-877-462-5832 and reference recall number CSN 828. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V548Altec Industries, Inc.
Component
EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER
Problem
Altec Industries, Inc. (Altec) is recalling certain 2020 AA5X/AN5X, AA5X(E)/AN5X(E), AA6X/AN6X, AA6X(E)/AN6X(E), AN4X-OC/AN4X(E)-OC, AN5X-OC/AN5X(E)-OC, AA/AN67-E100, and AA/AN67(E)-E100 vehicles. The leveling sprocket may have a failed weld between the sprocket and hub assembly.
Risk
Uncontrolled platform leveling increases the risk of injury and death.
Remedy
Altec will inspect and replace the damaged sprocket assembly, free of charge. If no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 828.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Altec AA-Class2020
Altec AN-Class2020