- Component
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T680, T880, and W990 vehicles. The HVAC controls may have insufficient soldering between the potentiometer(s) and the PCBA board, resulting in windshield defrost failure.
- Risk
- Inoperative windshield defrost may reduce driver visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace HVAC control head, free of charge. Interim owner notification letters were mailed on September 17, 2021. Remedy parts are expected to be available mid-June, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth). PACCAR's number for this recall is 21KWE.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The climate control unit on these trucks may have poor solder connections between the control knobs (potentiometers) and the circuit board. Over time this can cause the windshield defroster to stop working.
If the windshield defrost fails, the driver may lose the ability to see clearly through the glass in cold or humid weather, which raises the risk of a crash.
Authorized Kenworth dealers will replace the HVAC control head at no cost to you. Contact PACCAR customer service at 1-425-828-5888 with questions, and check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Kenworth T680 | 2022 |
|---|---|
| Kenworth T880 | 2022 |
| Kenworth W900 | 2022 |