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Osage Super Warrior Recall 21V544: Display may lock up or fail, delaying emergency lighting and HVAC

NHTSA campaign 21V544, reported July 20, 2021, 1 vehicles potentially affected.

What this recall means for you

The LCD display that controls emergency vehicle lighting and HVAC functions may experience low voltage spikes. These spikes can cause the display to lock up or stop working, depending on how the vehicle's electrical system is installed.

A locked-up or non-functional display can delay emergency response efforts, which may increase the risk of injury. The manufacturer has already shipped a replacement display unit to the owner of the affected vehicle, and the repair has been completed, so no owner notification letters will be mailed. If you have questions, you can contact Osage Industries customer service at 1-800-822-3634. You should also check your vehicle's VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V544Osage Industries, Inc.
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Osage Industries, Inc. (Osage) is recalling one 2021 Ford Super-Warrior III E450 vehicle equipped with a Weldon V-Mux Vista IV Standard LCD display used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk
A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.
Remedy
Weldon shipped a new display unit to the owner of the affected vehicle and it has been repaired. Therefore, no owner notification letters will be mailed. Owners may contact Osage customer service at 1-800-822-3634.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Osage Super Warrior2021