- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Toyne Inc. (Toyne) is recalling certain 2020 Spartan MetroStar and Gladiator vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes causing the LCD display to lock up or become nonfunctional, due to varying electrical installations.
- Risk
- If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
- Remedy
- Dealers will repair or replace the IV Standard LCD displays, free of charge. Owners may contact Toyne's customer service at 1-712-673-2328. Toyne's number for this recall is 07-21.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The instrument panel LCD display in these emergency vehicles can experience low voltage spikes, which may cause the screen to lock up or stop working entirely. The display controls emergency vehicle lighting and HVAC functions, so a frozen or non-functional screen can make it harder to operate warning lights and climate controls when quick action matters.
A locked or non-functional display can delay emergency response efforts, which increases the risk of injury to the crew, the public, and others on scene. Owners should not wait to have this addressed.
Dealers will repair or replace the LCD display free of charge. Owners can contact Toyne Inc. customer service at 1-712-673-2328 and reference recall number 07-21. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Spartan Fire Gladiator | 2020 |
|---|---|
| Spartan Fire Metrostar | 2020 |