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Spartan Fire Gladiator Recall 21V535: Display May Lock Up, Delaying Emergency Lighting Control

NHTSA campaign 21V535, reported July 15, 2021, 11 vehicles potentially affected.

What this recall means for you

The instrument panel LCD display in these emergency vehicles can experience low voltage spikes, which may cause the screen to lock up or stop working entirely. The display controls emergency vehicle lighting and HVAC functions, so a frozen or non-functional screen can make it harder to operate warning lights and climate controls when quick action matters.

A locked or non-functional display can delay emergency response efforts, which increases the risk of injury to the crew, the public, and others on scene. Owners should not wait to have this addressed.

Dealers will repair or replace the LCD display free of charge. Owners can contact Toyne Inc. customer service at 1-712-673-2328 and reference recall number 07-21. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V535Toyne Inc.
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Toyne Inc. (Toyne) is recalling certain 2020 Spartan MetroStar and Gladiator vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes causing the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy
Dealers will repair or replace the IV Standard LCD displays, free of charge. Owners may contact Toyne's customer service at 1-712-673-2328. Toyne's number for this recall is 07-21.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Spartan Fire Gladiator2020
Spartan Fire Metrostar2020