Home / Latest recalls / 21V532

New Flyer XD35 Recall 21V532: Engine software can emit excess tailpipe ammonia

NHTSA campaign 21V532, reported July 14, 2021, 28 vehicles potentially affected.

What this recall means for you

The engine calibration software on certain 2021 transit buses with Cummins L9 diesel engines may not control the injection of Diesel Exhaust Fluid properly. As a result, excessive ammonia can be emitted from the tailpipe exhaust.

Exposure to high levels of ammonia can increase the risk of injury. Owners should have the recall repair completed as soon as possible.

Cummins will recalibrate the engine software free of charge. Owner notification letters were mailed on July 23, 2021. To confirm your vehicle is covered and arrange the repair, contact New Flyer customer service at 1-800-204-224-6706, referencing recall number R21-013, or check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V532New Flyer of America, Inc.
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Problem
New Flyer of America, Inc. (New Flyer) is recalling certain 2021 XD35 and XD40 vehicles equipped with 2021 Model Year Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia to be emitted from tailpipe exhaust.
Risk
Exposure to high levels of ammonia can increase the risk of injury.
Remedy
Cummins will recalibrate the engine, free of charge. Owner notification letters were mailed on July 23, 2021. Owners may contact New Flyer's customer service at 1-800-204-224-6706. New Flyer's number for this recall is R21-013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

New Flyer XD352021
New Flyer XD402021