CarRecallWatch- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Jayco recreational vehicles equipped with Hehr 6400 series windows may have an adhesive that bonds the vented portion of the window and can fail. If the adhesive fails, the vent portion of the window can detach, which increases the risk of a crash or injury.
If you own an affected 2019 or 2020 Entegra Anthem, Aspire, Cornerstone, Insignia, or Reatta, or a 2019 Jayco Embark, have an authorized dealer inspect the windows. The dealer will replace the vent if necessary, and the repair is free of charge. Owner notification letters were mailed August 31, 2021.
You can also check your VIN for open recalls and contact Jayco customer service at 1-800-283-8267, referencing Jayco recall number 9903569.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Entegra Anthem | 201920202021 |
|---|---|
| Entegra Aspire | 201920202021 |
| Entegra Cornerstone | 201920202021 |
| Entegra Insignia | 201920202021 |
| Entegra Reatta | 201920202021 |
| Jayco Embark | 201920202021 |