- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE
- Problem
- Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Thor Motor Coach motorhomes, with Hehr 6400 series windows, have an adhesive that bonds the vented portion of the window and may fail. When the adhesive fails, the vent portion of the window can detach.
If the vent detaches, it can increase the risk of a crash or injury. Owners of affected vehicles should have the windows checked as soon as possible.
Authorized dealers will inspect the windows and replace the vent if necessary, at no cost to you. Owner notification letters were mailed September 8, 2021. You can contact Thor Motor Coach customer service at 1-877-855-2867, referencing recall number RC000232, and check your vehicle identification number (VIN) for any open recalls.