CarRecallWatch- Component
- EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:HOSES/CABLES/RODS/GEARS/STRUT/CYLINDER
- Problem
- Altec Industries, Inc. (Altec) is recalling certain 2020-2021 D2000, 3000, and 4000 Derrick diggers. A retaining ring in the gearbox assembly was improperly seated during production, allowing the boom to unintentionally rotate freely.
- Risk
- Unintended boom movement increases the risk of injury.
- Remedy
- Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 827.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A retaining ring in the gearbox assembly of these derrick diggers was improperly seated during production. As a result, the boom can rotate freely and move unintentionally.
Unintended boom movement increases the risk of injury. Owners should stop using the equipment if they notice unexpected boom rotation and contact the manufacturer before further operation.
Altec Industries will repair the gearbox assembly free of charge. Owner notification letters were mailed on September 3, 2021. To arrange the repair or ask questions, call Altec customer service at 1-877-462-5832 and reference recall CSN 827. You can also check your vehicle identification number for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Altec D2000 | 20202021 |
|---|---|
| Altec D3000 | 20202021 |
| Altec D4000 | 20202021 |