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Chevrolet Silverado 2500 Recall 21V496: Engine block heater cord can short and cause fire

NHTSA campaign 21V496, reported July 1, 2021, 338,020 vehicles potentially affected.

What this recall means for you

Certain 2017-2018 Chevrolet Silverado and GMC Sierra 2500 and 3500 trucks with the optional engine-block heater cord may develop an electrical short circuit in the heater cable or in the terminals that connect the cable to the block heater. This short circuit can increase the risk of a fire.

If your vehicle is affected, a dealer will replace the engine block heater and heater cord at no cost to you. Owners whose heater has been disabled as an interim fix will be contacted and offered replacement block heaters and cords free of charge under a separate customer satisfaction program. Vehicles previously included in recall 19V-328 will have the heater cord replaced and rerouted, also at no charge.

You can check whether your vehicle has open recalls by entering your VIN at the NHTSA or GM websites, or by calling GMC customer service at 1-800-462-8782. GM's recall number for this campaign is 212329840.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V496General Motors, LLC
Component
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Problem
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Risk
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Chevrolet Silverado 2500201720182019
Chevrolet Silverado 3500201720182019
GMC Sierra 2500201720182019
GMC Sierra 3500201720182019