Home / Latest recalls / 21V449

Jayco Travel Trailer White Hawk Recall 21V449: Ungrounded Electrical Box Can Cause Electric Shock

NHTSA campaign 21V449, reported June 15, 2021, 43 vehicles potentially affected.

What this recall means for you

Certain 2021 Jayco White Hawk travel trailers have metallic electrical boxes that may not be grounded. An ungrounded metal electrical box can become energized and cause an electrical shock, which increases the risk of injury.

Authorized Jayco dealers will install a bare copper grounding conductor to the metallic electrical box at no cost to you. Owner notification letters were mailed July 27, 2021. If you have questions, contact Jayco customer service at 1-800-283-8267 and reference recall number 9901568. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V449Jayco, Inc.
Component
ELECTRICAL SYSTEM; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:SERVICE PANEL
Problem
Jayco, Inc. (Jayco) is recalling certain 2021 White Hawk travel trailers. The metallic electrical boxes may not be grounded.
Risk
An ungrounded metallic electrical box can cause an electrical shock, increasing the risk of injury.
Remedy
Dealers will install a bare copper grounding conductor to the metallic electrical box, free of charge. Owner notification letters were mailed July 27, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901568.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Jayco Travel Trailer White Hawk2021