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RAM 1500 Recall 21V438: Rearview Camera May Not Display Image, Raising Crash Risk

NHTSA campaign 21V438, reported June 10, 2021, 14,096 vehicles potentially affected.

What this recall means for you

On certain 2021 Ram 1500 trucks, the trailer reverse steering module may cause the rearview camera image to fail to appear on the screen. Without the camera picture, your view behind the vehicle is reduced, which increases the risk of a crash or injury while backing up. The vehicles also do not meet the federal rear visibility standard.

The remedy is a free software update to the trailer reverse steering module, performed by an authorized dealer. Owner notification letters were mailed June 24, 2021. You can contact FCA US, LLC customer service at 1-800-853-1403, referencing recall number Y30. Note that this recall was superseded by recall 21V-918.

To check whether your vehicle has any open recalls, enter your VIN on the NHTSA recall lookup or contact an authorized dealer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V438Chrysler (FCA US, LLC)
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Problem
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, US, LLC's number for this recall is Y30. This recall was superseded by recall number 21V-918.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

RAM 15002021