CarRecallWatch- Component
- EQUIPMENT
- Problem
- Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
- Risk
- Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
- Remedy
- Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2019-2020 fire trucks are equipped with a battery-powered wireless remote controller used to aim and adjust the spray pattern of electric firefighting monitors. Its sleep mode is disabled, so the batteries drain faster than normal.
If the remote controller cannot be used, firefighters may be unable to control the water stream remotely, which could hinder firefighting efforts and increase the risk of injury.
Dealers will update the wireless remote controller unit's software free of charge. The manufacturer has not yet provided a schedule for owner notification. Owners may contact Stuphen customer service at 1-614-889-1005, and can check their vehicle identification number for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Sutphen Fire Truck | 20192020 |
|---|