CarRecallWatch- Component
- SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
- Risk
- Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2021 Mercedes-Benz convertibles may have rear head restraints that are not mounted correctly to the seatbacks. The headrests could move or come loose from the seat during a crash.
If a rear headrest moves or detaches in a collision, the risk of injury to rear-seat occupants increases. Owners should take this recall seriously even if the vehicle seems to work normally.
The repair is free. An authorized Mercedes-Benz dealer will inspect the rear seatback guide bushings and replace them if necessary. Owner notification letters were mailed July 16, 2021. To check whether your vehicle is included, look up your VIN for open recalls, or contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2021060010.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG C43 | 2021 |
|---|---|
| Mercedes-Benz AMG C63 | 2021 |
| Mercedes-Benz AMG C63S | 2021 |
| Mercedes-Benz AMG E53 | 2021 |
| Mercedes-Benz C 300 | 2021 |
| Mercedes-Benz E 450 | 2021 |