- Component
- ELECTRICAL SYSTEM; STRUCTURE
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the vehicle may not start.
- Risk
- Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
- Remedy
- Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Water can enter through the wheel well area into the front foot wells of certain vehicles. This can damage electrical components, causing the instrument cluster to go blank, the engine to stall while driving, or the vehicle to fail to start.
A blank instrument cluster or an engine stall while driving can increase the risk of a crash. Owners should take this recall seriously and check whether their vehicle is affected.
The repair is free at an authorized dealer. Dealers will seal the vehicle body in the wheel well area, inspect the front foot wells for water intrusion, and repair as necessary. Owners can also call Mercedes-Benz USA customer service at 1-800-367-6372 (recall number 2020070009). Check your VIN for open recalls to confirm your vehicle is covered.
Official recall notice
Affected vehicles
| Mercedes-Benz GLB 250 | 2020 |
|---|