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Ford Transit Connect Recall 21V376: Shifter Bushing May Fail, Allowing Unintended Vehicle Movement

NHTSA campaign 21V376, reported May 24, 2021, 192,080 vehicles potentially affected.

What this recall means for you

The bushing that connects the shifter cable to the transmission can degrade or come loose. A damaged or missing bushing may prevent the vehicle from shifting into the selected gear, so it can move in an unexpected direction. The vehicle may also roll after the driver selects Park. Either situation raises the risk of a crash or injury.

This recall covers certain Ford Transit Connect vehicles with the 2.5L engine. Dealers will replace the underhood shifter cable bushing and add a protective cap at no cost to you. Owner notification letters were mailed on June 29, 2021.

Check whether your vehicle is affected by entering your VIN for open recalls. If it is, contact your authorized Ford dealer to schedule the free repair, or call Ford customer service at 1-866-436-7332 and reference recall 21S24.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V376Ford Motor Company
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
Problem
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford Transit Connect201320142015201620172018201920202021