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Freightliner Cascadia Recall 21V369: Loose Steering Tie Rod Clamps Can Cause Steering Loss

NHTSA campaign 21V369, reported May 19, 2021, 8,482 vehicles potentially affected.

What this recall means for you

Certain 2021 and 2022 Freightliner and Custom Chassis vehicles may have loose tie rod clamps. Over time, a loose clamp can allow the tie rod ends to loosen, break, or detach from the steering system.

If a tie rod end detaches or breaks, the driver can lose steering control, which raises the risk of a crash. Owners should be alert to changes in steering feel or unusual noises from the front end.

The repair is free. Dealers will replace the tie rod clamp bolts and nuts at no charge. Owners who received the notification letter mailed December 23, 2021 can contact Daimler Trucks North America customer service at 1-800-547-0712 and reference recall FL-888. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V369Daimler Trucks North America, LLC
Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy
Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Fccc MT Chassis20212022
Fccc S220212022
Fccc S2RV20212022
Fccc XB Chassis20212022
Fccc XC Chassis20212022
Freightliner 108SD20212022
Freightliner 114SD20212022
Freightliner 122SD20212022
Freightliner Business Class M220212022
Freightliner Cascadia20212022
Western Star 470020212022
Western Star 490020212022
Western Star 570020212022