CarRecallWatch- Component
- ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
- Risk
- The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019 Mercedes-Benz Sprinter vans equipped with the camper upfit option have Electronic Stability Control (ESC) software that was not updated for vehicles with a higher center of gravity. As a result, the stability control system may not respond as intended in certain driving situations.
Because the stability control system may not act as designed, the vehicle's risk of a crash is increased. Owners should take this recall seriously and schedule the repair promptly.
The remedy is a free software update performed by an authorized dealer. Owner notification letters were mailed on July 2, 2021. If you have questions, contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3HOLAPLI. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter (VS30) | 2019 |
|---|