CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Sutphen Corporation (Sutphen) is recalling one 2012 SP70 vehicle equipped with a Weldon V-Mux Vista IV Standard LCD display used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, causing the LCD display to lock up or become non-functional, due to varying electrical installations.
- Risk
- A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.
- Remedy
- A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. Owners may contact Sutphen customer service at 1-614-889-1005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
On this 2012 emergency vehicle, the LCD display that controls emergency lighting and HVAC functions may experience low voltage spikes. These spikes can cause the display to lock up or stop working entirely, depending on how the vehicle's electrical system is installed.
A locked or non-functional display can delay emergency response efforts, which may increase the risk of injury. According to the notice, a dealer has already repaired the affected vehicle, so no owner notification letters will be sent.
If you have questions about this recall, contact Sutphen customer service at 1-614-889-1005. The repair is free at an authorized dealer, and you can check your VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Sutphen SP70 | 2012 |
|---|