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Roadtrek Zion SRT Recall 21V356: Faulty Generator Can Damage Batteries and Cause Injury

NHTSA campaign 21V356, reported May 14, 2021, 70 vehicles potentially affected.

What this recall means for you

The undermount generator that charges the AGM house batteries may have a faulty internal regulator. This can damage the AGM batteries and lead to electrical system failure. Damaged battery caps can detach, and a damaged AGM battery replaced with a lead-acid battery can spill acid. Either situation can increase the risk of injury.

Dealers will inspect the undermount generator and replace it if necessary, at no cost to you. Owner notification letters were mailed May 26, 2021. If you have questions, contact Roadtrek customer service at 1-888-762-3873.

Whether or not you received a letter, check your vehicle identification number (VIN) for open recalls and schedule a free repair at an authorized dealer if your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V356Roadtrek Inc.
Component
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Problem
Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, and Play motorhomes. The undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM batteries and cause electrical system failure.
Risk
Damaged AGM battery caps can detach. In addition, a damaged AGM battery that is replaced with a lead-acid battery can lead to an acid spill. Either of these scenarios can increase the risk of injury.
Remedy
Dealers will inspect and if necessary, replace the undermount AGM generator, free of charge. Owner notification letters were mailed May 26, 2021. Owners may contact Roadtrek customer service at 1-888-762-3873.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Roadtrek Play20202021
Roadtrek Zion20202021
Roadtrek Zion SRT20202021