- Component
- ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, and Play motorhomes. The undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM batteries and cause electrical system failure.
- Risk
- Damaged AGM battery caps can detach. In addition, a damaged AGM battery that is replaced with a lead-acid battery can lead to an acid spill. Either of these scenarios can increase the risk of injury.
- Remedy
- Dealers will inspect and if necessary, replace the undermount AGM generator, free of charge. Owner notification letters were mailed May 26, 2021. Owners may contact Roadtrek customer service at 1-888-762-3873.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The undermount generator that charges the AGM house batteries may have a faulty internal regulator. This can damage the AGM batteries and lead to electrical system failure. Damaged battery caps can detach, and a damaged AGM battery replaced with a lead-acid battery can spill acid. Either situation can increase the risk of injury.
Dealers will inspect the undermount generator and replace it if necessary, at no cost to you. Owner notification letters were mailed May 26, 2021. If you have questions, contact Roadtrek customer service at 1-888-762-3873.
Whether or not you received a letter, check your vehicle identification number (VIN) for open recalls and schedule a free repair at an authorized dealer if your vehicle is affected.
Official recall notice
Affected vehicles
| Roadtrek Play | 20202021 |
|---|---|
| Roadtrek Zion | 20202021 |
| Roadtrek Zion SRT | 20202021 |