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Mercedes-Benz G 550 Recall 21V353: Rear doors may not latch or open properly

NHTSA campaign 21V353, reported May 14, 2021, 17,800 vehicles potentially affected.

What this recall means for you

Certain 2019-2021 Mercedes-Benz G-Class vehicles have a defect in the rear door latch. Components inside the latch can keep the rear door from latching or opening properly. The door may look closed even when it is not fully engaged, so it could open while the vehicle is being driven. Damaged latch parts can also keep a rear door from being opened from inside the vehicle.

These problems raise the risk of injury or a crash. If a rear door opens while driving, passengers can be hurt, and a passenger who cannot open a rear door from inside may be trapped.

Dealers will replace the rear door latches free of charge. Owner notification letters were mailed July 9, 2021. You can contact Mercedes-Benz USA customer service at 1-800-367-6372. If you already had the rear door latches repaired before this recall, you must return to a dealer to have the remedy performed. Check your VIN for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V353Mercedes-Benz USA, LLC
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
Risk
The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Remedy
Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz AMG G63201920202021
Mercedes-Benz G 550201920202021