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Prevost X3-45 Commuter Recall 21V348: Seat Belt May Sit Wrong on Wheelchair Users, Raising Injury Risk

NHTSA campaign 21V348, reported May 13, 2021, 17 vehicles potentially affected.

What this recall means for you

Some 2021 X3 Commuter Coach buses have seat belts at flip-up seats that may have been incorrectly assembled. As a result, the shoulder strap may not sit properly on a passenger using a wheelchair.

An improperly positioned seat belt increases the risk of injury in a crash or sudden stop. Owners should have the inspection and repair completed promptly.

Prevost will provide inspection and repair instructions at no charge. Owners who received the notification letter mailed July 11, 2021 can contact Prevost customer service at 1-866-870-2046 and reference recall SR21-301. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V348Prevost Cars, Inc.
Component
SEAT BELTS
Problem
Prevost Cars, Inc. (Prevost) is recalling 2021 X3 Commuter Coach. Parts of the seat belt installed at flip-up seats may have been incorrectly assembled, causing the shoulder strap to sit improperly on a person in a wheelchair.
Risk
An improperly positioned seat belt increases the risk of an injury.
Remedy
Prevost will provide inspection and repair instructions, free of charge. Owner notification letters were mailed on July 11, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-301.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Prevost X3-45 Commuter2021