- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER; SEATS
- Problem
- Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
- Risk
- The front passenger air bag may fail to deploy, increasing the risk of injury.
- Remedy
- Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A seat heating element was not installed in the front passenger seat back on certain Porsche Cayenne vehicles. This can affect the calibration of the Occupant Classification System, which determines whether the front passenger airbag should deploy.
If the system is miscalibrated, the front passenger airbag may fail to deploy in a crash, which raises the risk of injury to the passenger. Owners should check whether their vehicle is included in this recall by entering their VIN at the NHTSA recall lookup site.
Dealers will install the missing heating element free of charge. Owners who received the notification letter mailed June 25, 2021, can also contact Porsche customer service at 1-800-767-7243.
Official recall notice
Affected vehicles
| Porsche Cayenne | 20202021 |
|---|---|
| Porsche Cayenne E-Hybrid | 2021 |
| Porsche Cayenne GTS | 2021 |
| Porsche Cayenne S | 20202021 |
| Porsche Redundant Cayenne E-Hybrid | 2020 |