- Component
- STRUCTURE:BODY
- Problem
- Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
- Risk
- A detached roof rail cover can create a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2016 through 2019 Ford Explorer vehicles may have roof rail retention pins that can loosen over time. If the pins loosen, the roof rail covers can come off the vehicle while driving.
A detached roof rail cover can become a road hazard for other drivers and increase the risk of a crash. Owners should be aware of this risk and have their vehicle checked promptly.
The repair is free at an authorized Ford dealer. Dealers will install push-pins and replace any damaged rail clips and roof rail covers as needed. Owners can also contact Ford customer service at 1-866-436-7332 and should check their vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Explorer | 2016201720182019 |
|---|