CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
- Risk
- A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
- Remedy
- Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain ambulances may have an LCD display that controls emergency lighting and climate functions. Low voltage spikes can cause the display to lock up or stop working entirely.
If the display becomes nonfunctional, the crew may be unable to operate emergency lighting or HVAC controls when needed, which can delay emergency care and increase the risk of injury. Owners should check their vehicle's VIN for open recalls and contact Braun Northwest customer service at 1-360-748-0195 for details.
Authorized dealers will repair or replace the displays free of charge. Owner notification letters were mailed on May 10, 2021.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Northstar Ambulance | 20132014201520162017201820192020 |
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