CarRecallWatch- Component
- STEERING
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 LR vehicles. The steering transfer case may have an insufficient amount of oil.
- Risk
- The internal bearings may fail without sufficient lubrication, causing steering lock-up and increasing the risk of a crash.
- Remedy
- Dealers will replace the transfer case, free of charge. Owner notifications letters were mailed on May 12, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0424.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019 and 2020 Mack LR trucks may have too little oil in the steering transfer case. Without enough lubrication, the internal bearings can fail, which may cause the steering to lock up and raises the risk of a crash.
If you own an affected truck, authorized Mack dealers will replace the steering transfer case at no cost to you. Owner notification letters were mailed on May 12, 2021. If you have questions, you can contact Mack customer service at 1-800-866-1177, referencing recall SC0424. You can also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mack LR | 20192020 |
|---|