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Gillig BRT Recall 21V291: Roof door may open unexpectedly, risking a crash

NHTSA campaign 21V291, reported April 23, 2021, 229 vehicles potentially affected.

What this recall means for you

Certain 2020-2021 Gillig 29, 35 and 40-foot Low Floor and BRT buses powered by compressed natural gas have a roof hatch problem. The overlap between the curb-side and street-side roof doors is insufficient, so the street-side door may accidentally open while the bus is in service.

An open roof door can strike another vehicle or a structure, which increases the risk of a crash.

The repair is free at an authorized dealer, who will install a new locking plate, overlap bracket and mounting hardware. Owner notification letters were mailed on May 14, 2021. You can contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500, and you should check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V291Gillig, LLC
Component
STRUCTURE:BODY:DOOR
Problem
Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.
Risk
An open door may strike another vehicle or structure, increasing the risk of a crash.
Remedy
Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Gillig BRT20202021
Gillig LOW Floor20202021