Home / Latest recalls / 21V261

Tropos Able ST Recall 21V261: Vehicle May Exceed 25 mph, Raising Crash Injury Risk

NHTSA campaign 21V261, reported April 13, 2021, 72 vehicles potentially affected.

What this recall means for you

Certain 2019 low speed vehicles may have motor controller firmware that does not prevent the vehicle from going faster than 25 mph. As a result, the vehicle does not meet Federal Motor Vehicle Safety Standard 500 for low speed vehicles.

Driving over 25 mph in a low speed vehicle increases the risk of injury if you are involved in a crash. Owners should take this recall seriously and schedule the repair as soon as possible.

The repair is free. Dealers will update the motor controller firmware at no charge. Owner notification letters were mailed beginning April 26, 2021. You can contact Tropos customer service at 1-408-571-6104 with the recall number TRO-21-02, and you can also check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V261Tropos Technologies, Inc.
Component
ELECTRICAL SYSTEM:SOFTWARE
Problem
Tropos Technologies, Inc. (Tropos) is recalling certain 2019 Tropos ABLE ST vehicles. The motor controller firmware may not prevent the vehicle from exceeding 25 mph. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 500, "Low Speed Vehicles."
Risk
Driving over 25 mph in a low speed vehicle increases the risk of injury during a crash.
Remedy
Tropos will notify owners, and dealers will update the motor controller firmware, free of charge. Owner notification letters were mailed beginning April 26, 2021. Owners may contact Tropos customer service at 1-408-571-6104. Tropos number for this recall is TRO-21-02.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Tropos Able ST2019