- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Tropos Technologies, Inc. (Tropos) is recalling certain 2019 Tropos ABLE ST vehicles. The motor controller firmware may not prevent the vehicle from exceeding 25 mph. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 500, "Low Speed Vehicles."
- Risk
- Driving over 25 mph in a low speed vehicle increases the risk of injury during a crash.
- Remedy
- Tropos will notify owners, and dealers will update the motor controller firmware, free of charge. Owner notification letters were mailed beginning April 26, 2021. Owners may contact Tropos customer service at 1-408-571-6104. Tropos number for this recall is TRO-21-02.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019 low speed vehicles may have motor controller firmware that does not prevent the vehicle from going faster than 25 mph. As a result, the vehicle does not meet Federal Motor Vehicle Safety Standard 500 for low speed vehicles.
Driving over 25 mph in a low speed vehicle increases the risk of injury if you are involved in a crash. Owners should take this recall seriously and schedule the repair as soon as possible.
The repair is free. Dealers will update the motor controller firmware at no charge. Owner notification letters were mailed beginning April 26, 2021. You can contact Tropos customer service at 1-408-571-6104 with the recall number TRO-21-02, and you can also check your VIN for any open recalls.
Official recall notice
Affected vehicles
| Tropos Able ST | 2019 |
|---|