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Jaguar XE Recall 21V248: Rear Rail May Weaken, Risking Bumper or Tow Bar Detachment

NHTSA campaign 21V248, reported April 8, 2021, 3 vehicles potentially affected.

What this recall means for you

Some replacement rear rail assemblies installed during a service repair were built with missing spot welds. These welds help give the rear rail its structural strength, so the rail may be weaker than intended.

The weakened rail may allow the rear bumper beam to detach while the vehicle is being towed, or the tow-bar assembly to detach while towing a trailer. Either event can increase the risk of a crash.

The repair is free at an authorized dealer, where the rear rail assembly will be replaced at no charge. Owners who received a recall letter mailed May 7, 2021 should contact Jaguar customer service at 1-800-452-4827. You can also check your VIN for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V248Jaguar Land Rover North America, LLC
Component
STRUCTURE:BODY
Problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Risk
The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Jaguar XE201720182020