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Mercedes-Benz Sprinter (VS30) Recall 21V237: VIN Mismatch May Hide Open Safety Recalls

NHTSA campaign 21V237, reported April 5, 2021, 1 vehicles potentially affected.

What this recall means for you

On this vehicle, the VIN printed on the dashboard and certification label does not match the VIN on the body-in-white. Federal certification rules require these identifiers to agree, so this vehicle does not fully comply with the labeling requirements.

The risk is indirect but real. Recall notices and recall lookups depend on the correct VIN, so an owner may not receive notice of open safety recalls. A missed safety recall could raise the chance of injury, a crash, or a fire.

Daimler Vans USA will notify owners, and an authorized dealer will replace the VIN on the dashboard and certification label at no cost. Owners can call Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3VINCHA. You can also check your VIN for open recalls at NHTSA's website.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V237Daimler Vans USA, LLC
Component
EQUIPMENT:OTHER:LABELS
Problem
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."
Risk
The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
Remedy
DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz Sprinter (VS30)2019