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Keystone Cougar Recall 21V178: Shore Power Connection Can Become Energized, Risking Electric Shock

NHTSA campaign 21V178, reported March 16, 2021, 31 vehicles potentially affected.

What this recall means for you

Certain 2021 Keystone Cougar travel trailers equipped with the Off the Grid (OTG) Solar package may have an inverter that was incorrectly wired. When the inverter is in use, power can energize the shore power connection.

An energized shore power connection can cause an electrical shock, which increases the risk of injury to owners and others who handle the connection.

Keystone will notify owners. Authorized dealers will test the inverter function and rewire it if necessary, at no cost to you. To check whether your trailer is included, contact Keystone customer service at 1-866-425-4369 (Keystone recall number 21-403), and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V178Keystone RV Company
Component
ELECTRICAL SYSTEM
Problem
Keystone RV Company (Keystone) is recalling certain 2021 Cougar 29MBS, 30RLS, 315RLS, 316RLS, 32BHS, 353SRX, 364BHL, and 368MBI trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Risk
An energized shore power connection can cause an electrical shock, increasing the risk of injury.
Remedy
Keystone will notify owners, and dealers will test the inverter function, and rewire it if necessary, free of charge. The recall began March 24, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-403.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Keystone Cougar2021