CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
- Problem
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
- Risk
- A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The battery energy control module, which manages the high-voltage battery system, can reset on its own due to a software issue. When it resets, the high-voltage system may disconnect, causing a loss of drive power.
Losing drive power while driving can increase the risk of a crash. Owners should be aware of this issue and keep up with the recall remedy.
The software will be updated free of charge, either by an authorized dealer or through an over-the-air update. Owners can contact Polestar customer service at 1-800-806-2504 and reference recall R10079. You can also check your VIN for any open recalls on your vehicle.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Polestar Polestar 2 | 20212022 |
|---|