- Component
- SEATS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
- Risk
- An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
- Remedy
- DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2021 vehicles with an adjustable front passenger seat may have a seat frame base that was not welded properly. A poorly welded base may be less stable, which can increase the risk of injury to the front passenger in a crash.
If you own an affected vehicle, the manufacturer will notify you directly, and an authorized dealer will replace the seat frame base at no cost to you. You can also call Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS2SITZNAT, to confirm whether your vehicle is included.
You can also check your VIN for open recalls on NHTSA's website to see whether your vehicle has this or any other unrepaired recall.
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 2021 |
|---|