CarRecallWatch- Component
- STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Problem
- Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
- Risk
- If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
- Remedy
- Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain vehicles, the power liftgate can partially lower on its own when fully opened and the vehicle is parked facing uphill on a slope. The liftgate is not held securely in that situation, so it can move without warning.
If the liftgate drops unexpectedly while someone is reaching into the rear storage area, the person can be struck or pinned, which increases the risk of injury. Avoid using the power liftgate on a slope until the repair is done, and keep clear of the liftgate's path when it is open.
The repair is free at an authorized Mazda dealer. The dealer will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing the unit if necessary. Mazda will notify affected owners, and you can contact Mazda customer service at 1-800-222-5500, option 4. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mazda CX-30 | 20202021 |
|---|