- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLA 250 vehicles. The power supply for the automatic transmission control unit might be interrupted while driving, possibly causing the transmission to shift into neutral.
- Risk
- If the transmission shifts into neutral while driving, there would be loss of drive power, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the transmission control unit, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020038.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2019 vehicles, the power supply to the automatic transmission control unit can be interrupted while driving. This may cause the transmission to shift into neutral.
If the transmission shifts into neutral, the vehicle loses drive power, which increases the risk of a crash.
The remedy is free of charge: an authorized dealer will replace the transmission control unit. Owners can also contact Mercedes-Benz USA customer service at 1-800-367-6372, and should check their VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLA 250 | 2019 |
|---|