Home / Latest recalls / 21V00D

Tesla Model 3 Recall 21V00D: Rear camera may fail, reducing rear view and crash risk

NHTSA campaign 21V00D, reported December 21, 2021, 356,309 vehicles potentially affected.

What this recall means for you

The rearview camera cable harness can be damaged by repeated opening and closing of the trunk lid. When the harness is damaged, the rearview camera image may not display, which reduces the driver's view behind the vehicle.

A rearview camera that does not work leaves you with less visibility when backing up, which increases the risk of a crash.

Tesla will inspect the vehicle and, if needed, install a guide protector and a new cable harness at no cost at an authorized service center. Owner notification letters were mailed April 24, 2022. You can contact Tesla customer service at 1-877-798-3752, and you should check your vehicle's VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V00DTesla, Inc.
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK; VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Problem
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Risk
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Remedy
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Tesla Model 32017201820192020